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Cannot delete messages from inbox

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Cannot delete messages from inbox - 15.Jan.2001 3:26:00 PM   
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I'm using Exchange 5.5 with Outlook 97/2000 as clients. Some users have messages stuck in thier inbox that they can't delete, move or do anything with. I have tried to clean thier mailbox at the server, and use the inbox repair tool. This doesn't work. So I tried to delete the users mailboxes and start over but when I try to delete the mailbox in question I get the error message: Internal error has occured. Store error c1040af4. I only get this message when deleting mailboxes that have the stuck messages. I'd rather not have to do any offline defragging if possible. If anyone knows of an easy way to remove the stuck messages any info would be greately appreciated.
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