Exchange Server Forums
Forums |
Register |
Login |
My Profile |
Inbox |
RSS 
|
My Subscription |
My Forums |
Address Book |
Member List |
Search |
FAQ |
Ticket List |
Log Out
RE: A single user doesn't get mail from another
|
Users viewing this topic:
none
|
Logged in as: Guest
|
Login  | |
|
 Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM
|
|
TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!
|
RE: A single user doesn't get mail from another - 15.Jan.2004 3:01:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
I think I covered that one.
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 3:21:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
I checked the message tracking this morning. I had him send her an email and a seperate one to me. They now both show up in the tracking screen. I can't really seem to find out what to do with this. As I mentioned before, he does get dilivery confirmation. Does this just indicate that it made it to the exchange server? Where do I go from here with the tracking results?
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 3:39:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
Also, When I do the find recipient thing in tracking for her I find that it reads that the message was delivered locally from him to her. Is there a way I can see which machine it is talking about by local. Meaning, can I varufy it was delivered to her machine?
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 3:42:00 PM
|
|
|
zbnet
Posts: 815
Joined: 25.Sep.2003
From: Manchester, UK
Status: online
|
It sounds to me like the tracking log is saying the message arrived in her mailbox (have you tracked the message shwing its path from sender to recipient? This will be short of they're both on the same server, or have extra steps if off-server delivery).
Can you connect to her mailbox from your client and see the inbox? (you'll need to add permissions for this.)
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 4:31:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
He had mentioned that when he uses the VPN when they were on the road she could access her email from exchange client using his windows ID. We have a cable modem here and tried to see if he can send mail to her using the cable modem and VPN but it did not work.
I did look at the path item you mentioned. It seems when it is going to someone outside of the company I get the detaild path but if it is back and forth here then I just get the delivered locally item.
It really looks like it is getting to her. I suspected that perhaps some "sub- folder" was created by accident or something. I had him send mail and I personally watched her in box count. It never increased so it is not getting to her machine but it sure look like it's getting delivered some where.
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 7:24:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
Update:
Read before jumping to conclusions!
"he" turned out to have a problem getting to the mail server. He neglected to tell me it was almost impossible to connect to the mail server due to a message saying it was unavailable. When I attempted to ping the server by name it came up with some strange address and there was no reply. I updated the lmhost file and removed some "unique" settings only he seemed to have. After doing this and rebooting I could ping the server properly and his email came up in a flash. After going through all this we again attempted to send email to the party in question. No luck. I can now see all these in the tracking window and it reads that they have been delivered locally. It really does appear they are going to some mail box that I'm unaware of. I just can't figure this out!
|
|
|
|
|
RE: A single user doesn't get mail from another - 15.Jan.2004 11:39:00 PM
|
|
|
Velocat
Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
Status: offline
|
Ok, sure fire fix then:
Copy:
Inbox
Calendar
Contacts
Notes
Sent Items
to a personal folder. Make a copy of their email addresses and jot down their Distribution Membership.
Export any rules that are valuable and don't involve each other's mailbox.
Delete both mailboxes.
Recreate mailboxes.
Add appropriate email addresses and add to Distribution Lists.
Import rules.
Copy Mail,etc. from PST to Server.
You should be back in business then.
|
|
|
|
|
RE: A single user doesn't get mail from another - 16.Jan.2004 5:03:00 PM
|
|
|
dba-one
Posts: 39
Joined: 16.Sep.2003
From: Palm Harbor, FL
Status: offline
|
Are you saying to delete his and her mail profiles from the exchange server or just do all this from the clients?
|
|
|
|
|
RE: A single user doesn't get mail from another - 16.Jan.2004 10:19:00 PM
|
|
|
Velocat
Posts: 574
Joined: 6.Jan.2004
From: Tucson, AZ
Status: offline
|
Basically delete the mailboxes on the server and recreate. I just wanted to make sure you captured all the relevant data before you deleted the mailbox off of the server.
Let us know the results.
Good Luck.
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
Printable Version
