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WMI 9097 error

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WMI 9097 error - 20.Nov.2003 10:25:00 AM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
OK,
this is a little complicated now:

I've got the following error every 5 minutes in the eventlog:
quote:
Event Source: MSExchangeSA
Event Category: Monitoring
Event ID: 9097
Description:
The MAD Monitoring thread was unable to connect to WMI, error '0x8004100e'.
Event Type: Error

Ok, I found something in the Knowledgebase:
Error "0x8004100e" and Event ID 9097 Occur When You Run the System Attendant

But when I try to fix it like they say I get the following message:
quote:
Microsoft (R) 32-Bit-MOF-Compiler, Version 1.50.1085.0007
Copyright (c) Microsoft Corp. 1997-1999. Alle Rechte vorbehalten.

Die folgende MOF-Datei wird analysiert: Z:\SETUP\I386\EXCHANGE\exwmi.mof
The MOF-File was successful processed.
Data will be stored in the Repository...
Error while opening the namespace of object 1 in line 14 - 17:
Complier returned the follwing errorcode: 0x8004100e

Ok, I looked arround in the knowledgebase and I found that: XADM: Error Message: Setup Was Unable to Set Permissions on the WMI Namespace

But when I trie to open the properties I get the follwing message:

quote:
Not all required WMI-classes could be initialzed.

Win32_processor: WMI: invalid namespace
Win32_WMI-installation: WMI: invalid namespace
Securityinformation: successful
Win32_operatingsystem: WMI: invalid namespace

So, now I don't have any idea what to do. Please help.

Mike
Post #: 1
RE: WMI 9097 error - 20.Nov.2003 11:38:00 AM   
vitro06

 

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline
Hello Runner,

My guess is that you have attempted a restore - for what ever reason. Correct? Following along that assumption, if you are using BackupExec - it does not quite work like you would imagine. While there is a selection on the Windows 2000 tab that states Restore Windows Management Intrumentation - the software does not know where to get the restore data from. One would think \winnt\system32\webem\repository, right? Wrong. Good old Veritas puts it in a different place and if you do not tell restore exactly where to look, it will not know where to find the data. Veritas puts it :\winnt\system32\BackupExecData\wbem\Export\WmiData.rec. You still need to make the appropriate selection on the Windows 2000 tab. Even if you are not using Veritas - this sounds like the same issue in that you have selected to Restore the WMI but the restore software is not being directed to the proper loctaion.

(in reply to Runner)
Post #: 2
RE: WMI 9097 error - 20.Nov.2003 11:57:00 AM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
Thanks,

it's true, I tried I restore with the MS Backup of Win2k.
I just tried to restore the c:\programme\exchsrvr\
directory. Nothing else.
But it didn't solve the problem, so I reinstalled
Exchange (see: Topic: Problems with database? ).
Beside that, I had the problem before the crash.
I hoped that the reinstall would solve it. But
on the installation I just got some errors pointing to this kb-article: XADM: Error Message: Setup Was Unable to Set Permissions on the WMI Namespace .
I'm not into this WMI topic.
How can I fix the namespace, or reinstall it?
It seems like the whole WMI-thing is crashed.
But Exchange works fine.

Thanks
Mike

(in reply to Runner)
Post #: 3
RE: WMI 9097 error - 20.Nov.2003 5:37:00 PM   
vitro06

 

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline
Runner,

Not sure what to offer at this point. The error message is just that - a message. Exchange will probably run fine. If you have a backup from before the restore - look for \winnt\system32\webm\repository\export. In that folder there should be a file called WEBM.bak. I think you can stop the WMI service and restore that file. Upon the completion of the restore reboot the server and the contents of the repository folder should be replced with your restore and possibly the MAD will initialize correctly. Just a WAG at this point. Having a product like Veritas does help in this type of situation. Good luck!

(in reply to Runner)
Post #: 4
RE: WMI 9097 error - 21.Nov.2003 10:14:00 AM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
Thanks,

but how should I restore that file?
If found it, and it is about 1,3 MB.
I tried it with wmimgmt.msc but it cancels
the operation with a error message.

(in reply to Runner)
Post #: 5
RE: WMI 9097 error - 21.Nov.2003 1:07:00 PM   
vitro06

 

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline
Runner,

Just restore it like any other single file you would be restoring. Stop the WMI Service and then using your NTBackup program, drill down into the backup set and find the file, put the check mark on it, and click restore.

(in reply to Runner)
Post #: 6
RE: WMI 9097 error - 21.Nov.2003 2:39:00 PM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
Bad news:
I restored the file, but the problem is still there.
I looked around at google and I found similar problem descriptions after installing Win2K SP1.
I've got SP4. To fix it, you should extract the winmgmt.exe from the win2k CD and overwrite the new one. I tried to do this, but the system recognizes the change and overwrites it with the new one again. Very strange!
I think my system is alive, you know R2D2 from StarWars. You have to format this type of robot every some mounths before they gain self-confidence. I think I've got a deja-vu [Big Grin]
Maybe you have another tip (please don't tell to reinstall the whole machine)?

Mike

(in reply to Runner)
Post #: 7
RE: WMI 9097 error - 21.Nov.2003 4:01:00 PM   
vitro06

 

Posts: 239
Joined: 27.May2003
From: Beaufort, NC
Status: offline
Runner,

Out of tips dude! Perhaps someone more knowledgeable can step in and assist. I know they are reading - just not posting!

It might not hurt to start looking at other solutions. How big is the IS, how many users, what roles does the server play in your AD? Yeah, maybe these questions sound like a rebuild...and finally, what was the original reason for the restore?

(in reply to Runner)
Post #: 8
RE: WMI 9097 error - 23.Nov.2003 11:07:00 AM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
OK, thank you for your support.
The reason for the restore was this topic
It's no production system. It's just for testing purpose. Would be nice if it is possible to repair it without a reinstall.

Mike

(in reply to Runner)
Post #: 9
RE: WMI 9097 error - 9.Mar.2004 9:59:00 AM   
mmoe

 

Posts: 1
Joined: 9.Mar.2004
From: Denmark
Status: offline
had the same problem just with a MS Exchange 2003 on win2k sp3.

got some errors on the wmi update from the exchange cd.

so i took a look around and found the following article:

http://www.mcse.ms/message290661.html

which sorta solved my problem just have an event id: 9098 instead now... going to have a look around for a solution for that one

(in reply to Runner)
Post #: 10
RE: WMI 9097 error - 10.Mar.2004 5:58:00 PM   
Runner

 

Posts: 21
Joined: 23.Sep.2003
From: Germany
Status: offline
Thank you so much!
It seems, that this is the solution for this problem!

I've got still a lot of events in the log, but they are just info-types.

Thanx again
Mike

(in reply to Runner)
Post #: 11

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