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Exchange Customer Service Emailer

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Exchange Customer Service Emailer - 6.Mar.2003 10:17:00 PM   
johncarroll

 

Posts: 1
Joined: 6.Mar.2003
From: Portland, OR
Status: offline
Hello,

Our firm is looking for a product that is Exchange based and will be tightly coupled with our Customer Service SQL application. We want to have Customer Service mail campaigns fire off on a scheduled basis to "touch" the customer before an event and to have them verify the info we have on them and confirm if it is accurate or give them the ability to update via a link in the email to a web site. The web site will then provide access to a SQL table that they can modify. We verify the mods they have made and then use that info to update the "real" table. We would like this to run "lights out" and have human involvement only with exceptions, and will be event driven with the event as the date and then emails out to the customer at event minus 3 months, then 2 months, etc.

Anyone know of something like that out there? I can be reached at ejohncarroll@hotmail.com
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