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"the name could not be resolved"

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"the name could not be resolved" - 7.Jan.2003 3:49:00 PM   
pmoran

 

Posts: 1
Joined: 7.Jan.2003
From: Boston
Status: offline
"the name could not be resolved" When adding additional mailboxes to your Outlook profile. Have read KB artical 322832 "[Confused]"
Post #: 1
RE: "the name could not be resolved" - 8.Jan.2003 5:03:00 PM   
koggen

 

Posts: 980
Joined: 31.Oct.2001
From: Göteborg - Sweden
Status: offline
Hi!

You might want to check out http://support.microsoft.com/default.aspx?scid=kb;EN-US;q309622. Also make sure you enter the exact display name. Outlook does not match any partial names, you must enter the exact name directly.

// Johan

(in reply to pmoran)
Post #: 2
RE: "the name could not be resolved" - 9.Jan.2003 7:04:00 AM   
ruwand

 

Posts: 41
Joined: 11.Oct.2002
From: Sri Lanka
Status: offline
guys, I have the same problem. Check the 257885, 297801, 309622 in Microsoft. I have done every thing what Microsoft said in there knowladgebase. But upto now signs of any resolution. If any body knows rectify this problem please send me a mail too. ruwand@cntconnect.com

Thanks [Confused]

(in reply to pmoran)
Post #: 3
RE: "the name could not be resolved" - 17.Jan.2003 9:54:00 PM   
DaDougInc

 

Posts: 845
Joined: 17.May2002
From: NC
Status: offline
Before anything, verify on all Domain Controllers (Global Catalog servers) that the user in question has the mail attributes configured properly.
- Check Email Addresses
- Check Exchange General

Next, get a NETMON trace from the workstation to see where the Client is connecting to for name resolution (DNS) and AD Lookups (DC/GC). This will be a start but to continue with NETMON, you need a cooresponding trace from all servers/workstations involved.
What this does is allow you to eliminate many components involved in the process.

Otherwise, continue to reference the Microsoft Knowledge Base for more data...

(in reply to pmoran)
Post #: 4

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