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Outlook Requiring Authentication

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Outlook Requiring Authentication - 20.Mar.2005 11:49:00 PM   


Posts: 4
Joined: 20.Mar.2005
From: Minneapolis
Status: offline
Recently I enforced a stronger password requirement on my network users within a Windows 2000 Server, Exchange 2000, and XP/W2K client environment. Passwords are required to be changed every 60 days. Since I started this policy, I am getting user calls saying they are being required to log into Outlook with their user name, password, and domain name although they are already logged into the network (even via a VPN connection). At first this was occurring only with my laptop users with XP SP 1 using *.ost, now my local machine users (using W2K) are calling.

I have uninstalled/reinstalled Outlook (deleted *.ost file before reinstall); I have removed the machine from the network and reapplied it; I have gone as far as totally removing the user profile from the machine and re-creating it. Some users, this has worked so far, others it has worked until the next required password change. There has been several instances where this occurs when the user recently changed the password, or the user is due to change the password, or even during the middle of the 60 day cycle.

Can anyone PLEASE tell me how to resolve this issue permantently. I am spending alot of valuable time doing all these steps every 60 days on at least a dozen or more machines.

Thank you in advance for you assistance.
Post #: 1
RE: Outlook Requiring Authentication - 23.Mar.2005 3:56:00 PM   


Posts: 31
Joined: 17.Feb.2005
From: New York
Status: offline
Try this, found in the KB, might help [Smile]


(in reply to chuckie2)
Post #: 2
RE: Outlook Requiring Authentication - 24.Mar.2005 12:02:00 AM   


Posts: 4
Joined: 20.Mar.2005
From: Minneapolis
Status: offline
Thank you for the reply.

I followed the steps per the link you indicated. I only had to remove the ncacn_np rom the RPC_Binding_Order. The ClientProtocols were what they were suppose to be. However, these steps did not help my situation. I am still having to totally delete the user profile and re-create it.

Have any other suggestions? I am getting very frustrated...

Thank you again for your assistance.

Look forward to another reply.


[ March 24, 2005, 12:03 AM: Message edited by: chuckie2 ]

(in reply to chuckie2)
Post #: 3

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