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nSupported Phones

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nSupported Phones - 24.Nov.2008 8:04:17 AM   
ijacquesdp

 

Posts: 19
Joined: 15.Aug.2003
From: South Africa
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Hi all,

Does anyone know how I can find a list of phones/models that support the IT admin policies exchange can enforce? I need to include such a list as a supporting document for a company mobile policy,

Thanks for any help!
Jacques
Post #: 1
RE: nSupported Phones - 26.Nov.2008 6:53:23 PM   
Sembee

 

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Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline
Anything running Windows Mobile 6.1 will support everything.

As for non-WM devices with ActiveSync, there is no list that I am aware of. You would have to look at the specification of each device to see what the vendor has implemented. The number of devices that have licensed EAS is quite limited - Nokia and the iPhone are the two major players. I believe there is a list of licensees somewhere on Microsoft's site, but that will not show you the models.

Simon.

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(in reply to ijacquesdp)
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RE: nSupported Phones - 27.Nov.2008 2:21:43 PM   
Draconis

 

Posts: 256
Joined: 11.Sep.2008
From: Connecticut, USA
Status: offline
Just adding onto Simon's post...

At our company, our policy is not to support anything that is not a Blackberry or a Windows Mobile Phone.  We have found Palm OS and iPhone 2.0 phones unreliable.  It makes it difficult to support something that we have no interaction with.  You will also have to fight with vendors on where the issue exists since their support engineers are just phone guys and not server administrators.  Of course, if you want to be nice, I'm sure there are extensive forums and articles that will allow you to keep up with the fixes and issues that arise from non-Windows Mobile and non-Black Berry phones.  I have yet to experience massive issues with Windows Mobile and Blackberry phones.  At times, it would take us a few callbacks and troubleshooting to get the Palm OS phones to work.  Sometimes, we would be at a loss and suggest a PocketPC phone.  Restarts do wonders with WM phones.  Also, a quick removal of the Exchange Server sync and re-establish fixes everything.

(in reply to Sembee)
Post #: 3

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