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owa not working - 3.Jul.2008 2:35:36 PM

jlhutto

Posts: 9
Joined: 14.Dec.2007
Status: offline

Recently, I uninstalled Trend Micro Scan Mail and now my OWA is not working.
The normal uninstall did not work and we had to manually uninstall the software.
Of course, they could not help and deny causing the problem.

So, now OWA will not load. When I try to load from the exchange 2007 server using - https://localhost/owa or https://ip/owa I get the following IE error.

Line: 7
Char: 1
Error: Syntax
Code: 0
URL: https://localhost/owa/auth/logon.aspx?url=https://localhost/owa&reason=0

Nothing loads. Not even the logon form.

Can anyone help please?

Post #: 1

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RE: owa not working - 3.Jul.2008 3:20:41 PM

Sembee

Posts: 2731
Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline

Remove the virtual directories using EMC and then recreate them.

The command you need to remove them is remove-owavirtualdirectory:
http://technet.microsoft.com/en-us/library/aa998237(EXCHG.80).aspx

The command to recreate them is new-owavirtualdirectory:
http://technet.microsoft.com/en-us/library/bb123752(EXCHG.80).aspx

You should also check that the asp.net version is correct on the virtual directories/web site. It should be 2.0.

Simon.

_____________________________

Simon Butler,
Exchange MVP
Blog: http://www.sembee.co.uk/
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(in reply to jlhutto)

Post #: 2

RE: owa not working - 7.Jul.2008 3:54:57 PM

jlhutto

Posts: 9
Joined: 14.Dec.2007
Status: offline

Thanks for the reply. I checked a few other forums and found where someone else had the same problem. They re-installed Update 2 for Exchange 2007 sp1.
So, that's what I tried. It worked.

I just did not want to have to rebuild anything in IIS unless I just absolutely had too. I downloaded Update 2 and re-installed it. Everything is working now.

Thanks

(in reply to Sembee)

Post #: 3

RE: owa not working - 15.Jul.2008 9:35:15 PM

karbo

Posts: 14
Joined: 31.Jan.2008
Status: offline

As Sembee eluded to:

Remove-OWAVirutalDirectory and New-OWAVirtualDirectory are actually much quicker and easier (maybe safer) than reinstalling the update. It literally rebuilds the virtual directories and sets all the permissions to their defaults and is usually 1st on the list rather than last resort. It doesn't affect IIS per se.

Karbo

(in reply to jlhutto)

Post #: 4

RE: owa not working - 23.Jul.2008 2:03:43 PM