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redirecting exchange 2003 mail to external address

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redirecting exchange 2003 mail to external address - 14.Mar.2005 8:48:00 PM

right at the end

Posts: 3
Joined: 14.Mar.2005
From: London
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Hi,
I need to redirect (send a copy) all incoming emails from an exchange 2003 mailbox to an external AOL account, but leaving the origional in the exchange mailbox.

How easy is this to accomplish?

Please help "[Confused]"

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RE: redirecting exchange 2003 mail to external address - 14.Mar.2005 9:28:00 PM

PCTim

Posts: 66
Joined: 14.Oct.2004
From: Massachusetts
Status: offline

This is pretty straight forward.

First, create a Contact in Active Directory. Make it mail-enabled, and add the e-mail address (user@aol.com).

Next, go to the account that you want forwarded. Under Exchange General, click on Delivery Options. Click the Forward To button, and click Modify. Select the Contact you created in step 1. Make sure you check off "Deliver messages to both forwarding address and mailbox".

That's it. All mail to the main account should also be forwarded to the AOL account.

Hope this helps.

(in reply to right at the end)

Post #: 2

RE: redirecting exchange 2003 mail to external address - 18.Mar.2005 7:53:00 PM

right at the end

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Joined: 14.Mar.2005
From: London
Status: offline

Hi PC Tim,
Many thanks for your reply. I have followed your instructions, but have 1 question........
When I enter the email address a box below asks me for the email type for the aol address.

I presume I put POP3 there, however I have found out that the incoming mail server for aol addresses is an IMAP. What shall I put there?

I put IMAP in the box, but have been informed by others in the office that internal mail sent to this exchange mailbox comes back with an underliverable message!

I have suspended this forwarding for the time being as all is back to normal now.

Hope you can help? [Frown]

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RE: redirecting exchange 2003 mail to external address - 18.Mar.2005 9:21:00 PM

DoakC

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From: Florida
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The email address type for the AOL contact should be SMTP.

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RE: redirecting exchange 2003 mail to external address - 21.Mar.2005 8:22:00 PM

PCTim

Posts: 66
Joined: 14.Oct.2004
From: Massachusetts
Status: offline

DoakC is correct, it is supposed to be SMTP. Sorry if I wasn't clear enough with my instructions.

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Post #: 5

RE: redirecting exchange 2003 mail to external address - 23.Mar.2005 10:13:00 PM

Rotech

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Joined: 23.Mar.2005
From: Orlando
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Hey guys, how do you address the problem if the outside email address you are forwarding to is down and a bounce back is sent to the user. Wouldn't this create a loop ? Any way of handling this loop?

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Post #: 6

RE: redirecting exchange 2003 mail to external address - 23.Mar.2005 10:42:00 PM

PCTim

Posts: 66
Joined: 14.Oct.2004
From: Massachusetts
Status: offline

I think that would only happen if the user who's mail is being forwarded, was the one that sent the mail originally. Not sure how I would handle it, but I doubt it would happen too often.

Tim

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Post #: 7

RE: redirecting exchange 2003 mail to external address - 10.Apr.2005 9:11:00 PM

right at the end

Posts: 3
Joined: 14.Mar.2005
From: London
Status: offline

I have set up the mail redirect to external smtp account via forwarding to a new contact and setting that contacts email address as the aol account, however now I get an MSExchange error:

MSExchange Transport; A non delivery report with a status code of 5.6.1 was generated for recipient.

The client is not receiving any redirected mails to his AOL address.

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Post #: 8

RE: redirecting exchange 2003 mail to external address - 5.May2005 10:54:00 PM

Guest

How do you redirect (not forward) an email? I need to keep the from in the redirected mail the same as in the original

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Post #: 9