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sending email through smtp auth
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sending email through smtp auth - 29.Jul.2008 1:12:41 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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I need to send all exchange email through our ISP smtp server. This server requires authentication and a different port number. I set these items in the protocol and connector but it keeps retrying. How am I supposed to set this up and how can I determine why it keeps retrying and not sending?
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RE: sending email through smtp auth - 30.Jul.2008 2:46:08 AM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
Have you restarted the connector after maing the changes ?
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Johan Veldhuis
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RE: sending email through smtp auth - 30.Jul.2008 1:39:28 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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Yes, I have restarted and it keeps retrying
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RE: sending email through smtp auth - 31.Jul.2008 2:32:12 AM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
If you have enabled smtp logging please put a piece of the logging here so I could have a look at it. If not enabled please enable it.
_____________________________
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Johan Veldhuis
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RE: sending email through smtp auth - 20.Aug.2008 6:18:16 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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I just turned on logging for the 'Default SMTP Virtual Server' and set it for hourly. Is this the logging you need info from ?
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RE: sending email through smtp auth - 21.Aug.2008 4:50:35 AM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
Yes this is the info I need.
_____________________________
Best regards,
Johan Veldhuis
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RE: sending email through smtp auth - 21.Aug.2008 11:16:21 AM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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it doesn't seem that it is logging. Also, I believe that it may be deeper than just sending to the ISP smtp server. I tried to set it up to just send right from exchange and it stays in the queue and doesn't send. Is there any way to force it to log?
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RE: sending email through smtp auth - 21.Aug.2008 3:45:09 PM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
It should log all the smtp transactions standard. You can try to enable some extra loggin by clicking on the properties button besides the logging type and check all fields.
Then reproduce the problem and look if you see that the Exchange server tries to setup a session.
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: sending email through smtp auth - 21.Aug.2008 4:33:45 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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Whenever a message is sent from a user mailbox, it just hangs in the outgoing queue until it expires. It doesn't even appear as if it is trying to send as there is no logging that occurs.
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RE: sending email through smtp auth - 21.Aug.2008 4:54:34 PM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
And this is only with the smtp auth option on ?
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: sending email through smtp auth - 21.Aug.2008 5:10:56 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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I have been doing some testing and it doesn't seem that it matters which way it is sent. If I try to use Exchange as the SMTP server to do all the sending it still hangs and never logs anything.
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RE: sending email through smtp auth - 21.Aug.2008 5:19:33 PM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
If this is the case then restart the smtp service or reboot the Exchange server and check if it works.
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: sending email through smtp auth - 22.Aug.2008 2:24:50 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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I have restarted a couple of times and nothing logs. I then decided to uninstall and reinstall the SMTP service to see if that does it but it still doesn't create a log.
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RE: sending email through smtp auth - 22.Aug.2008 3:28:40 PM
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jveldh
Posts: 637
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
And can you connect locally to your smtp via telnet ?You can do this via the following way:
telnet 127.0.0.1 25 and check if it responds
_____________________________
Best regards,
Johan Veldhuis
Visit my website
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RE: sending email through smtp auth - 23.Aug.2008 4:51:26 PM
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juicejug
Posts: 21
Joined: 29.Jul.2008
Status: offline
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yes that seems to work fine.
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