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smtp 554 5.6.1

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smtp 554 5.6.1 - 31.Mar.2008 6:33:35 AM

Greg59

Posts: 11
Joined: 11.Jan.2008
Status: offline

Hello all,

I don't know how i can solve this error with Exchang 2007

"#< #5.6.1 smtp;554 5.6.1 Messages of type message/partial are not supported> #SMTP#"

This mail from an Aficio Ricoh MP Printer, when some guy sends himself documents or draws by scanner

I've checked on Send/receive Connector, on Groups... but i dunno where exactly

Thanks,

Post #: 1

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RE: smtp 554 5.6.1 - 31.Mar.2008 8:23:30 AM

rishishah

Posts: 784
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

I bet your scanner is sending the mail to the Hub.

If this is case by default all SMTP Traffic needs to be authenticated ovr TLS.

So you can do two things:

1) Send the mail to your edge (if you have one)
2) Set up a receive connector in your Hub that allows un-authenticated connections (and no TLS) from your scanner's IP

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to Greg59)

Post #: 2

RE: smtp 554 5.6.1 - 31.Mar.2008 9:28:49 AM

Greg59

Posts: 11
Joined: 11.Jan.2008
Status: offline

Yes it works fine with a new connector!!
thanks a lot for your answer :)

(in reply to rishishah)

Post #: 3

RE: smtp 554 5.6.1 - 1.Apr.2008 5:01:50 AM

rishishah

Posts: 784
Joined: 14.Nov.2006
From: Surrey, UK
Status: offline

Good to know your problem is solved.

Happy to Help.

_____________________________

Rishi Shah, MCP

Remember to backup before applying the advice. www.saiconsult.co.uk. Happy to provide Professional Exchange Server Consultancy to anywhere in the world.

(in reply to Greg59)

Post #: 4