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unable to creat a new user mailbox in exchange 2003

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unable to creat a new user mailbox in exchange 2003 - 30.Dec.2010 4:10:42 PM   
ynantoun

 

Posts: 1
Joined: 30.Dec.2010
Status: offline
Usually when I create a user in active directory it ask me automaticly to create a mailbox and everything get done automaticly. Now I can't create a mailbox when I create a new user in active directory. Active Directory asked all the info, the administrative group the mailbox name etc... the process seem to be successfull but nothing get created. If I do a search by mailbox in active directory I can find the mailbox. But if I try to find the mailbox using outlook it fail all the time. Can't find the mailbox name it says. User do not appear in the global access list either. The only moment where I can see the mailbox is when I'm doing a search for mailbox under active directory. If I open the user profile under active directory and I go under e-mail addresses... there is no smtp address created nor X 400.... If I add them manualy it still doesnt work. Please assist.
Post #: 1
RE: unable to creat a new user mailbox in exchange 2003 - 24.Jan.2011 11:49:32 PM   
uemurad

 

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
Review your Application Log and look for RUS (Recipient Update Service) errors.  It sounds like your new objects are not being stamped with the appropriate Recipient Policy.  Also check your Recipient Policies to make sure they are still defined to add SMTP addresses.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to ynantoun)
Post #: 2

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