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user does not have permission to sync

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user does not have permission to sync - 23.Feb.2008 1:40:41 PM

NunoUFO

Posts: 16
Joined: 3.Jun.2006
Status: offline

Hi everyone,

I have the following setup: Exchange 2007 SP1 with Hub, Maibox and Client
Access roles installed, and e-mail flow working just fine aswell as OWA.

For testing purposes I am using two self generated certificates in order to
encrypt comunications.

A root certificate and an intermidiate.

All works just fine on IE and any PC, but when I copy it and install it on a
Windows Mobile Device, Exchange Activesync doesnt sync and gives me the
following error code:

It says that the user does not have permission to sync: 0x85010004

Can anyone help me?
--
Regards
Nuno Luz

Post #: 1

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RE: user does not have permission to sync - 24.Feb.2008 4:43:56 PM

NunoUFO

Posts: 16
Joined: 3.Jun.2006
Status: offline

I found out what was wrong: I had to create a new Exchange Activesync Mailbox Policy and erased the Default one. It now syncs!!

Now I have one question:

I have the 120 day trial of Exchange Entreprise version installed, but none of the great provisioning policies are working.

ie: if I disalow camera, the device syncs, but camera keeps working :(

Anyone knows what could this be?

Thanks
Nuno

(in reply to NunoUFO)

Post #: 2

RE: user does not have permission to sync - 16.Apr.2008 4:15:42 PM

leungda

Posts: 43
Joined: 22.Mar.2008
Status: offline

It doesn't work for me!!!

(in reply to NunoUFO)

Post #: 3

RE: user does not have permission to sync - 23.Apr.2008 6:48:27 PM

pins

Posts: 7
Joined: 20.Mar.2007
Status: offline

i am having a similar problem with exchange 2003.
what kind of mobile devices are you using? are you synching via usb, bluetooth or internet?

(in reply to leungda)

Post #: 4

RE: user does not have permission to sync - 25.Apr.2008 4:47:08 PM

leungda

Posts: 43
Joined: 22.Mar.2008
Status: offline

I am using HTC Tytn II WM6 and exchange 2007 enterprise. Now I did the follwoing in order to make it sync (at least)

(1) My Exchnage 2007 is a flash new install

(2) I install three certificates for my server at http://www.startcom.org.
one Startcom CA root and install it into Trusted root certification Authorities/Local Computer,
one Startcom Server side certificate for Startcom class 1 Intermediate Certification Authorities and install it into Intermediate Certification Authorities/Local Computer.
one certificate for your SSL URL server

Config the IIS using the Startcom SSL certificate as a default certificate

(3) I install two certificates for my PDA (if you using WM5, I think you have to download third party software to inport the certificate)
one certificate for your SSL URL server
one Startcom client side certificate for Startcom class 1 Intermediate Certification Authorities

If you really want to pay $30US/year godaddyssl.com, it save you a lot of trouble. You just need to install one certificate for your server and install one certificate for your PDA.

(4) goto IIS / default web site / Activesync and disable the SSL (if enable, it won't work for me and complain the certificate is not valid or expire. Maybe, I have to pay $30/year to get a real one)

(5) attach the PDA to your computer with active sync install

(6) using active sync to config the exchange partnership with no SSL

That's all

< Message edited by leungda -- 25.Apr.2008 4:57:55 PM >

(in reply to pins)

Post #: 5