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users can't send internal or external e-amil; messages stay in outbox

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users can't send internal or external e-amil; messages ... - 7.Jul.2009 11:09:04 AM   
sdemauro

 

Posts: 3
Joined: 7.Jul.2009
Status: offline
I have recently installed Exchange 2007 in our network.  the configuration is 2 ccr clusters.  I installed this config in a current Exchange 2003 organization (both are on the same domain). 

the problem I am having is after I moved a user to the new cluster, (cluster 1) they can receive mail, but can no longer send mail internally or externally.  Aso, the messages stay in the outbox.  However, if i move this same user to cluster 2, their mail works no problem.

I have tried to compare the two to see if can find the problem, but i cannot.  I am quite "green" when it comes to Exchange, so any ideas would be greatly appreciated.  Thanks.

_____________________________

Scott DeMauro
Post #: 1
RE: users can't send internal or external e-amil; messa... - 15.Jul.2009 4:05:05 AM   
pjhutch

 

Posts: 3578
Joined: 21.Jul.2001
From: W Yorks, England
Status: offline
Check Transport Connectors and update the source servers that can send mail through the connectors, make sure both servers can send through it.

_____________________________

Peter Hutchison MCP
Exchange Administrator
University of Huddersfield

(in reply to sdemauro)
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RE: users can't send internal or external e-amil; messa... - 15.Jul.2009 9:11:52 AM   
sdemauro

 

Posts: 3
Joined: 7.Jul.2009
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Thank you for help.  I fianlly figured out what the problem was yesterday.  When I looked at the cluster I noticed some of the services needed were not running.  Once I started them, e-mail was flowing.  However, I ran a test with Exchange analyzer in the toolbox and got an error stating that the 'ClusteredMailboxServer' is partially configured on myserver.mydomain.com (my passive node).  Please rerun setup.  I re-ran setup, which is basically remove exchange and reinstall it, and everything is running fine.  Failover is also working.  Once again, thanks.

(in reply to sdemauro)
Post #: 3

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